Delivery Information
Delivery Information
Depending on your urgency, we provide a variety for shipping and collection options
DELIVERY
INFORMATION
1.
SHIPPING POLICY
AT
ESKAY AUTOMOTIVE, WE supply Bajaj Genuine Parts.ONCE YOU
PLACE ORDER ONLINE, IT MAY ATTRACT SHIPPING CHARGES. HOWEVER, THE SHIPPING
CHARGES WILL NOT BE APPLICABLE IN THE JURISDICTION OF AURANGABAD.
THE
SHIPPING CHARGES ON YOUR ORDER OUTSIDE THE JURISDICTION OF AURANGABAD WILL BE
INFORMED TO YOU, BEFORE YOU PLACE YOUR ORDER AT ESKAY AUTOMOTIVE. THE SHIPPING
AMOUNT WILL BE ADDED WITH THE VALUE OF PRODUCT THAT YOU HAVE ORDERED. THE
SHIPPING AMOUNT WILL BE REFLECTED ON THE SHOPPING CHART AND PAYMENT PAGE.
SHIPPING
RELATED POINTS
1.
EACH ORDER WOULD BE SHIPPED ONLY TO A SINGLE DESTINATION ADDRESS SPECIFIED AT
THE TIME OF PAYMENT FOR THAT ORDER.
2.
WE MAKE OUR BEST EFFORTS TO ENSURE PRODUCT IN YOUR ORDER IS SHIPPED WITHIN 6-7
WORKING DAYS FROM THE
ORDER
DATE. IN SOME CASES, IT MAY TAKE LONGER TO SHIP THE ORDER DUE TO HEAVY DEMAND
OF THE PRODUCT.
3.
WE MAKE SHIPMENT THROUGH REPUTED COURIER AGENCIES TO ENSURE FASTEST DELIVERY OF
PRODUCT IN GOOD CONDITION.
4.
HOWEVER, IF YOU RECEIVE THE ORDER WITH DAMAGED OR TAMPERED PACKAGING, PLEASE
REFUSE TO TAKE THE DELIVERY OF THE PACKAGE AND WRITE AN E-MAIL TO sales@eskayautomotive.COM MENTIONING YOUR ORDER NUMBER. WE WILL DO OUR BEST TO
MAKE REPLACEMENT DELIVERY AVAILABLE TO YOU AT EARLIEST.
5. ALL OUR
PRODUCTS ARE SHIPPED WITH A PROPER INVOICE WITH THE ORDER. IF YOU DON’T RECEIVE
SUCH INVOICE WITH THE ORDER PLEASE WRITE US AT sales@ESKAYAUTOMOTIVE.COM.
2.
RETURN POLICY
AT
ESKAY AUTOMOTIVE WE MAKE SHIPMENT OF YOUR ORDER THROUGH REPUTED COURIER AGENCIES
TO ENSURE FASTEST DELIVERY OF ORDER IN GOOD CONDITION. THOUGH, IN SOME
CIRCUMSTANCES IT IS BEYOND OUR CONTROL THAT YOU RECEIVE DAMAGED PRODUCT OR A
PRODUCT NOT AS PER YOUR ORIGINAL ORDER. WE REPLACE ONLY SUCH PRODUCTS; EITHER
DAMAGED PRODUCT OR A PRODUCT NOT AS PER YOUR ORIGINAL ORDER WITH NO EXTRA
CHARGES.
IF
YOU COME ACROSS SUCH CIRCUMSTANCES, PLEASE GET IN TOUCH WITH OUR CUSTOMER
HELP-DESK TEAM TO KNOW RETURN PROCESS OF THE ORDER AT
1.
OUR CUSTOMER HELP-DESK CENTRE CONTACT NUMBER
2.
E-MAIL US WITH YOUR ORDER REFERENCE NUMBER AT sales@ESKAYAUTOMOTIVE.COM.
CONDITIONS
FOR RETURN:
1.
THE PRODUCT(S)/ ITEM(S) SHOULD BE UNUSED.
2.
PLEASE NOTIFY US WITHIN 48 HOURS OF DELIVERY, IF YOU RECEIVE DAMAGED OR
DEFECTIVE PRODUCT.
3. PRODUCT MUST
BE RETURNED WITH ORIGINAL INVOICES, PRICE TAGS IN ITS ORIGINAL PACKAGING. THE
RETURN PACKETS SHOULD BE PROPERLY PACKED TO AVOID FURTHER DAMAGE OF GOOD I
TRANSIT
REFUNDS:
(REFUND POLICY)
REFUND
PROCESS WILL START AFTER RECEIPT OF THE PRODUCT BY ESKAY AUTOMOTIVE AND WILL BE
PROCESS ACCORDING TO YOUR PAYMENT MODE FOR THE ORDER.
THE
PAYMENT AGAINST THE ORDER MADE THROUGH CREDIT/ DEBIT CARD WILL BE REFUNDED TO
THE CREDIT/ DEBIT CARD WITHIN 10 WORKING DAYS. KINDLY CHECK YOUR BANK ACCOUNT
STATEMENT FOR THE SAME.
IN CASE OF OTHER
PAYMENT MODE, THE AMOUNT AGAINST YOUR ORDER WILL BE REFUNDsED BY CHEQUE. THE
CHEQUE WILL BE MADE IN FAVOUR OF THE NAME MENTIONED AS IN “BILLING NAME” AT THE
TIME OF PLACING ORDER.
